CS-04 · ICT services
One ICT partner for seven schools
An ICT managed service tender for Castle Partnership Trust's seven Somerset schools, saving over £22,000 a year with 45% faster support.
One ICT partner for seven schools
The challenge
Several local providers and in-house technicians meant fragmented systems, service interruptions, ageing infrastructure, rising costs and no clear IT strategy.
What we did
- Audited ICT in every school and interviewed heads, IT leads and finance
- Wrote a Trust-wide specification aligned to DfE digital standards
- Ran an open, advertised tender with shortlist presentations to a Trust panel
Results
£22k+
saved every year
45%
faster response to support tickets
80
outdated devices replaced
3 yrs
contract, with extension options
“This was one of the smoothest and most transparent procurement processes we've experienced.”CFO, Castle Partnership Trust
The outcome
A single provider now supports every school through one helpdesk, with modernised systems and a clear technology roadmap for the Trust.
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